Terms & Conditions

Last updated: August 2023

Introduction

These Terms and Conditions ("Terms") govern your use of the Harbourview Language website and services. By accessing or using our services, you agree to be bound by these Terms.

Services

Harbourview Language provides language instruction services through group classes, private lessons, and online courses. We reserve the right to modify or discontinue any service at any time without notice.

Registration and Accounts

To access certain services, you may be required to register for an account. You agree to provide accurate and complete information and to keep this information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Payments and Refunds

Fees

All fees for our services are as listed on our website or provided in a quotation. We reserve the right to change our fees at any time.

Payment

Payment is due at the time of registration unless alternative arrangements have been made. Late payments may result in suspension of services.

Refunds

Refund requests must be made in writing. Refunds will be issued according to the following policy:

  • 100% refund if cancellation is made at least 14 days before the course start date
  • 50% refund if cancellation is made between 7-14 days before the course start date
  • No refund for cancellations made less than 7 days before the course start date

Cancellation and Rescheduling

By Student

Private lessons require at least 24 hours notice for cancellation or rescheduling. Lessons cancelled with less than 24 hours notice will be charged in full.

By Harbourview Language

We reserve the right to cancel or reschedule classes due to insufficient enrollment, teacher availability, or other circumstances. In such cases, students will be offered a makeup class or full refund.

Student Conduct

Students are expected to behave respectfully toward teachers and fellow students. Harbourview Language reserves the right to dismiss any student whose behavior is disruptive or inappropriate without refund.

Intellectual Property

All course materials, including but not limited to textbooks, workbooks, and digital content, are the property of Harbourview Language and may not be reproduced or distributed without permission.

Limitation of Liability

Harbourview Language shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use our services.

Changes to Terms

We may modify these Terms at any time. The updated version will be posted on our website with the effective date. Your continued use of our services constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.

Contact Us

If you have any questions about these Terms, please contact us at:

Harbourview Language
5/F, Pearl Plaza, 120 Nathan Road, Tsim Sha Tsui, Kowloon
+852 2983 6471
info@harbourviewlanguage.com